Konstantin Prinz
Autor von "The Smiling Chatbot" .
Dr. Konstantin Prinz joined the research group Media and Service Management at the University of Koblenz-Landau in 2018. In his research, he dealt with customer-related reactions to emotions in the context of artificial intelligence. Further research interests relate to brand management and corporate communication. After receiving his PhD in 2022, he worked as a deputy professor at different universities.
