Managing Challenging Clients - 9781349315581 (ISBN)

Managing Challenging Clients - Building Effective Relationships with Difficult Customers

von A. Oade

2016 Kartoniert, 196 Seiten, 244mm x 170mm x 11mm, Sprache(n): eng Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a va…

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